Returning to work – your questions answered

I'd like to return to my old job but I feel as though my  knowledge and skills are out of date - how can I update them?

There might be refresher courses that can update your skills and fill you in on changes in your line of work. Or you could take a computer  course to update your IT skills.

Doing a management course could also help you to go back  into your line of work in a higher position.

• advice on choosing the right course
• search for a course in our Learning Directory
• what's a European Computer Driving Licence (ECDL)?

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I'm anxious about going back to work

It's normal to feel a little anxious about making a change. The same applies to returning to work. But don't let a lack of confidence hold  you back - you can build your confidence by challenging yourself, setting goals and thinking positively.

• check out our confidence building plan

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When I go back to work I want to do something different - what are my options?

It's common to want to do something different when you  return to work. You can explore your options by:

• assessing your skills and interests
• researching job options
• identifying your career values

You could talk to family and friends to get ideas for a new  career. Our careers coaches can also help you find a career to suit you. Call  08080 100 333 - lines are open 8am to 10pm seven days a week.

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How can I present my time off in a positive light?

You'll have learned lots of valuable skills whilst bringing up your children and running the family home. Read our guides and use our tools  to see how many skills you may have developed:

• take your parenting skills into work
• assess your skills and interests

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What help can learndirect offer?

We can give you advice and support to ease you back into work. We can help you to assess your skills, find IT and return to work courses, draw up a CV, advise  you on filling in application forms and going for interviews. Talking it through can help you to focus on what you want, give you new ideas and remind  you what you're really capable of.

You can call learndirect on 0800 100 900 - lines are open 8am to 10pm seven days a week.

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Can I work flexibly to juggle childcare and work?

Many employers try to be flexible to take childcare into account - ask about their family friendly policies. You could explore flexible  working options like part-time work, job-share, working from home and freelancing. Make sure you're claiming all the help you're entitled to, including schemes like Child Tax Credit, Working Tax Credit and free childcare for three and four year olds.

• advice on finding and paying for childcare
• advice on flexible, open and distance learning

You can get more advice on all the topics above in our  section on returning  to work and learning. You can also listen to our podcast on parents returning to work.

Our careers coaches speak to lots of people wanting to return to work, so they're well placed to  help you. Call 08080 100 333 - lines are open 8am to 10pm seven days a week.