Clinic Volunteer

Where would I volunteer?

As a clinic volunteer you could be  helping out at a hospital, a local health centre or a Blood Test Centre.

What would I be doing?

As a volunteer you can make an important  contribution to the smooth running of clinics in the health sector.  Many people attend clinics as ‘outpatients’,  which means they make a special trip to the clinic to receive treatment or  therapy. It would be your role to help them to enjoy a positive experience of  their visit.

Your volunteering might include:

• meeting and greeting patients
• helping people to register for appointments
• general administration support and clerical duties
• distributing post, photocopying
• escorting patients as requested
• guiding patients as required
• answering the phone
• general reception support
• general errands
• setting up equipment and workstations.

What could it lead to?

Being a  clinic volunteer could help you if you are applying to do a healthcare  training course. For example, if you’re applying for children’s nursing  training, you may look for volunteering opportunities in clinics run specifically  for children. Or if you wanted to study physiotherapy you may prefer to  volunteer as an orthopaedic clinic volunteer.

What skills would I need?

To be a volunteer in an outpatients’ clinic  you need to:

• be available to attend training sessions and updates
• be able to follow NHS Trust policies and procedures
• have a friendly, caring nature
• be able to remain calm under pressure.

If you'd like to know more about being a  volunteer, give us acall! All calls are confidential and because we're impartial, you'llget the best possible advice on your options.  You can also email an adviser or request a call back at a time tosuit you.